MacOS’ open and save dialogs tend to decide on their own to become too tall and no longer fit on the screen. The Open/Save and Cancel buttons at the bottom of the dialog will then be made inaccessible to the user. Here is how you can work around the issues and rescale the dialogs to fit on screen again.
This is a long-standing bug in MacOS, and you can trigger this bug in many different ways and it can happen to any application that uses the standard dialogs.
Method 1
This doesn’t work in all versions of MacOS, and it doesn’t always work depending on how bad the problem is. However, it’s the easiest and fastest solution so give it a try before trying the alternative method.
- Open whatever program you see the issue in
- Open up the troublesome dialog
- Press and hold the Shift key while pressing and holding on the vertical edge of the window. Drag the edge and release it at the center of the screen.
- Repeat step 3 a few times
If this doesn’t scale the dialog back to normal, then we need to go a bit deeper into the system to root out the problem.
Method 2
You can delete the saved setting for the dimensions of these dialogs without losing any other preferences. It will require some minimal command typing in the Terminal program to resolve.
First verify that you are assuming the correct name for the application you are seeing the problem in:
- Open Terminal (search for it on your Mac using Spotlight)
- Type in “
open -a
” followed by the name of the troublesome application. Surround the name in quotes. - Press Enter
A complete example of the command looks like this:
This should result in the application opening and becoming the foreground window. If the application doesn’t open, then don’t proceed! Figure out what the full name of the application is. Look in the /Applications
folder.
To correct a dimension problem with the open dialog:
- Quit the application you want to fix
- Open Terminal again
- Type in “
defaults delete -app
”, followed by the same name as you used before, followed by “NSNavPanelExpandedSizeForOpenMode
” - Press Enter
A complete example of the command looks like this:
Or to correct a dimension problem with the save dialog:
- Quit the application you want to fix
- Open Terminal again
- Type in “
defaults delete -app
”, followed by the same name as you used before, followed by “NSNavPanelExpandedSizeForSaveMode
” - Press Enter
A complete example of the command looks like this:
The specific way outlined above will work on Mac OS X 10.5 and newer. It will work on applications from Apple, downloaded from the Mac App Store or downloaded from elsewhere on the web. Variations of these commands circulate on the web. The older commands using bundle identifiers instead of application names will not work on applications from the Mac App Store.